Our Customer FAQs

Tracking information will be provided when possible so that you’ll be able to see where your order is and when it is expected to arrive.

Saturday delivery is available and the delivery price of standard parcels is £15.

Many parts are delivered FREE across mainland Scotland.

Standard parcels, containing parts such as brake pads, brake discs, timing belt kits, mirrors, and headlamps are charged at £8.00 for next working day courier delivery. Deliveries over £200 are delivered free of charge.

Yes if you place an order before 2.30pm we can deliver to you the next day. In some circumstances same day delivery is available.

Most of our clients prefer us to deliver their orders but orders can be collected from our Glasgow, Edinburgh and Aberdeen parts hubs.

We aim to fulfil all orders on the same day so if you need to make any changes, please call us on 0800 587 9622 and we’ll do everything we can to help. 

If you don’t receive your order, please contact us. 

Our orders are delivered next-day throughout Scotland by one of 30 Allied Parts vans or across the UK by next-day courier service.  Order your parts before 2.30 pm to guarantee next-day delivery.

In-stock part orders received before 1.30 pm can be delivered the same day within a 90-minute drive time from our hubs.

Yes. We can accept orders from personal and business customers. Just call the team on 0800 587 9622. We’ll make sure you get everything that you need. 

Simply call our Parts team on 0800 587 9622. We’re available to take your order between 8.00 am and 6.00 pm Monday – Friday and on Saturdays from 8.30 am to 1 pm.

Our experts can help you find the right parts for your vehicle. We offer the Right Parts at the Right Time.